There’s nothing quite like cleaning house to get you revved up for summer business. For real estate agents, this annual cleansing ritual includes emptying the file cabinets of closed transaction files and making room for new ones. However, storing physical files takes up precious space in your home or office, and can be costly if kept in a storage facility.

So, how can you avoid storage costs related to bulky transaction files and other real estate documents? Nix the paper and file them digitally.

The Department of Real Estate (DRE) requires brokers to retain real estate documents for three years if the documents were:

  • used in a transaction requiring a real estate broker’s license; and
  • executed or obtained by the broker or broker’s agent.

Upon notice by the DRE, these records must be made available for examination, inspection, and copying by a DRE representative. [Business and Professions Code §10148]

Documents are easily scanned and stored electronically on hard storage discs or drives. As another alternative to paper, you may use electronic image storage media to retain and store copies of all documents executed by you and your agents in connection with any transaction performed under your broker’s license. Copies of real estate documents (i.e. listings, purchase agreements, deposit receipts, canceled checks, trust fund records, etc.) may be stored on an electronic image storage media if the following requirements are met:

  • the electronic storage is non-erasable “write once, read many” (“WORM”) and does not allow changes to the stored document or record;
  • the stored document is made or preserved as part of the regular course of business;
  • the original record was prepared by the broker or the broker’s employees at or near the time of the event reflected in the record;
  • the custodian of the record is able to identify the stored record, the mode of its preparation, and the mode of storing it;
  • the electronic storage contains a reliable indexing system that provides ready access to a desired document or record, appropriate quality control of the storage process, and date-ordered arrangement of stored documents; and
  • records copied and stored are retained for three years. [DRE Regulations §2729(a)]

You must also maintain a means of viewing these stored documents at your office, and provide a paper copy of any document or record requested by the DRE. [DRE Regs. §2729(b)]

Plan your storage media

The first step in converting to digital storage is to digitize your files and record keeping. To avoid scanning closed files and converting them from paper to digital formats, maintain your files in digital format from the beginning. Go paperless, if you will. Otherwise, convert paper documents into digital format as the transaction progresses, creating a digital file as you go.

As part of planning for electronic storage of records, you first need to determine where and how your records will be stored.

The three most common options are:

  • online;
  • networked; and
  • removable media.

It is good practice to select appropriate media and systems for maintaining your records for the required period of time. Thus, files may need to be refreshed, transferred to new media, or migrated to a different format.

To get started, all paper files must be converted to digital format. This is best accomplished by either:

  • scanning documents; or
  • adapting a paperless system of forms and using electronic signatures.

Online storage allows immediate access to stored files on the internet. Properly secured online storage provides access to authorized users only.

A popular method of online storage is known as cloud storage. Files “on the cloud” are stored by a third-party and accessed through their web service.

However, as with any outside provider, it is important to do some research regarding possible accessibility issues and the security of confidential files. It is best to ask questions about cloud provider policies and procedures for storing, preserving and providing access to files and records.

In addition, be cautious, as cloud networks can go down causing delays in accessing your files. Also, most cloud storage requires payment of monthly or yearly fees.

Another method of electronic storage includes offline media, such as storage area networks (SANs).  SANs allow access to remote drives with the same convenience of internal hard drives. These files can also be easily accessed by any authorized user within the network.

Removable media are files that cannot be accessed immediately. These files are stored offline. This type of media includes:

  • external hard drives;
  • DVD+/-R;
  • SD cards; and
  • flash drives.

However, using removable media can be risky. This method requires safe keeping so data does not become corrupt by any external influence, such as excessive heat or demagnetizing.

Even when properly cared for, all digital and electronic storage media and hardware have limited life expectancy. Media life spans depend on a number of factors, including:

  • manufacturing quality;
  • age and condition before recording;
  • handling and maintenance;
  • frequency of access; and
  • storage conditions.

Hardware and software may also be replaced by rapid advances in technology. Therefore, careful planning is imperative depending on the length of time a file is to be stored.

Maintain backup copies of all stored materials preferably in an off-site, geographically different location that does not share the same disaster threat.

Create policies and procedures for backing up files. Develop procedures for labeling storage media. Each external label is to contain information unique to what is stored.

Take advantage of today’s technology. If done properly, you can save money on maintaining the required real estate files, and free up valuable space in your office.

Have you developed any strategies for file storage we may have not mentioned? Let us know in the comments below.