Better lender bureau will accept your mortgage grievance

Who do you think should be responsible for receiving and resolving mortgage complaints from home loan borrowers?

  • Government agencies – the Consumer Financial Protection Bureau (CFPB) is an important mediator (57%, 41 Votes)
  • Lenders and mortgage servicers – go straight to the source (38%, 27 Votes)
  • Brokers and agents – they’re the ones who represent the borrowers in the first place (5%, 4 Votes)

Total Voters: 72

Home loan borrowers may now submit a mortgage complaint online with the Consumer Financial Protection Bureau (CFPB), the recently-launched government agency fathered by the Dodd-Frank Wall Street Reform and Consumer Protection Act (Dodd-Frank).

The online mortgage complaint form allows borrowers to write the details of their case as well as upload supporting documents. (Online chat forums are available on the website for borrowers who have questions.) The CFPB will then forward the complaint to the lender and the borrower will be issued a tracking number to monitor the progress of their complaint. [Click here to file a mortgage complaint with the CFPB.]

End of free preview

The rest of this content is only available to first tuesday Members. If you are a current first tuesday Member, please login above.

Not a current Member? For only $29.50, our Annual Membership includes access to:

  • the first tuesday journal;
  • over 350 first tuesday real estate forms;
  • over 35 FARM letters; and
  • a 16-book reference library and more!

To view samples or sign up, visit!

Latest Comments
  1. Ken Russell
    Reply -
  2. E. Pick
    Reply -
  3. D. Mathews
    Reply -

Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>