"This article is quite accurate. As an attorney-broker who has been active in these cases for many years, the misconduct by lenders and servicers has been outrageous. Fortunately, in California, as of 2013 we have the Homeowner Bill of Rights, which provides strong and effective protection for borrowers, including requiring servicers to pay attorney fees for prevailing borrowers in many cases. Nevertheless, the deliberate sabotage of the modification process continues, as the servicers know that 90-95% of borrowers will not fight."
- William Matz, on HAMP and consumers continue to flail, banks continue to profit
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