A successful real estate business is built on relationships. To build those relationships, it takes networking, commitment and a strong organizational system — that’s where customer relationship management (CRM) comes in.
CRM is the management of your company’s communication, marketing and customer service goals. An important part of CRM for real estate brokerages is following up on leads and mining past clients for referrals.
Sure, you can track your contacts on your own with any old spreadsheet program. But to take your CRM to the next level, consider investing in one of these CRM programs designed for real estate brokers and agents. Read more
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